Hotel · Tokyo · Tokyo City Area
City Pension Zem
A quiet, well-run pension in Tokyo's Chuo ward, a short walk from transport and shops.
- High guest ratings for rooms and service
- Good value for the city center
- Quiet residential setting near stations
8.6
Great
222 reviews
Booking.com 8.6 · 222 reviews
About
City Pension Zem
City Pension Zem sits in Nihonbashi Kakigaracho, a residential pocket of Tokyo's Chuo ward. It's a 2-star property that doesn't try to be more than it is: a clean, functional base with the essentials done right. Wi-Fi, air conditioning, and a lift are all present, and the property enforces a no-smoking, no-pets policy for a consistently clean environment.
The guest rating of 8.6 across 222 reviews puts it above many of its class, with particularly strong scores for rooms (9.2) and service (9.1). Rooms range from compact singles to a Japanese-style room and a family room with two double beds. The property also has a restaurant, luggage storage, and laundry facilities, which makes longer stays practical.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- No pets allowed
- 24-hour security
In brief
What works, what to weigh
+
Strengths
4 reasons to book- High scores for rooms and service — Guests consistently rate the rooms and staff above 9, suggesting a level of comfort and attentiveness that exceeds the 2-star label.
- Great location near transport and shops — Multiple reviews praise the proximity to train stations, the Airport Limousine bus stop, and convenience stores, all within walking distance.
- Quiet yet central — The pension is set in a residential area, which guests describe as peaceful and quiet, while still being close to the city's transport network.
- Good value for money — With a value score of 8.7 and a from-price of £129, it sits as a reasonably priced option in Tokyo's city area.
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Worth weighing
4 to weigh- Small property scale — As a pension rather than a full-service hotel, facilities are limited; there's no mention of a gym or pool, which may matter for some travelers.
- Check-in window ends at 23:00 — If you arrive late at night, you might miss the check-in window, so plan your arrival accordingly.
- No pets allowed — The property explicitly does not accept pets, which could be a constraint for those traveling with animals.
- Price is on the higher side for a 2-star — At £129 from, it's not the cheapest option in Tokyo, though the quality scores may justify the cost.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Run Of House Room Assigned On Arrival
Quadruple Room
- Sleeping arrangements for 4 persons
Japanese-Style Room
Standard Family Room
- 2 Double beds
- Shower
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Non-smoking property
- Lift
- 24-hour security
- Key card access
- Safe deposit box
Room comfort
- Air conditioning
- Heating
- Flat-screen TV
- Electric kettle
- Free toiletries
Services and facilities
- Restaurant
- Luggage storage
- Laundry
- Dryer
- Washing machine
- Leisure/TV room
- Full body massage
- Fax/photocopying
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 222 reviews
Booking.com · 8.6 · 222 reviews
8.6Verified guest“The location was superb, close to everything, and the single room had a cozy bed, central heating, and a study table.”
8.6Verified guest“Everything went smoothly, thanks to the helpful staff.”
8.6Verified guest“The room was surprisingly spacious and had its own bathroom, plus central heating, a work desk, and a TV.”
8.6Verified guest“The place was clean, the staff were wonderful, and the location was very convenient—right near the train stations.”
8.6Verified guest“The family room had central heating, a flat-screen TV, and a study table. The location was perfect—quiet and peaceful, yet close to the bus stop for the Airport Limousine, set in a residential area.”
8.6Verified guest“The double room was comfortable with air conditioning, a nice space to relax in.”
04 — Location
Getting around Tokyo
The property sits in Tokyo.
Getting around: The pension is close to train stations and the Airport Limousine bus stop, making it easy to reach from the airport and to explore the city.
Local conveniences: Convenience stores and shops are within walking distance, which is handy for daily needs.
Chuo-Ku Nihonbashi Kakigaracho 2-16-9, Tokyo, Tokyo City Area, 103-0014, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:00
- Check-out
- By 07:00-11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 8 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:00, and check-out is from 07:00 to 11:00.
Is parking available at the property?
Yes, parking is listed as an amenity.
Are pets allowed?
No, pets are not allowed at City Pension Zem.
What room types are available?
Room options include Basic Room, Run of House Room Assigned on Arrival, Quadruple Room for 4 persons, Japanese-Style Room, and Standard Family Room with 2 double beds.
Does the hotel have laundry facilities?
Yes, laundry facilities are available, and guests have mentioned that staff assisted with laundry during their stay.
The bottom line
City Pension Zem is a reliable, well-reviewed base for exploring Tokyo, especially if you value a quiet location and responsive staff over flashy amenities. It earns its high rating through consistent comfort and service, making it a solid choice for both short and extended stays.
8.6Suitable for travelers who prioritize a calm, clean stay with easy access to transport.
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